Please bring your proof of residence with you when you collect your subscription.
Where can I redeem the voucher?
Please collect your annual pass from one of our sales outlets and bring the relevant confirmations with you. You can find our sales points here.
Where can I get tickets for the "Pingu" category for my child?
You can get your children's pingu cards at the cash desk when you collect them.
I have another support question.
Take a look at our general FAQ to see if you can find the answer you're looking for. Otherwise, we will be happy to help you by e-mail or by phone on +41 58 200 68 68.