Single journeys (such as Andermatt-Gütsch) are only sold at the ticket office or at the ticket machines and not online.

No, the ski passes (regardless of the number of days) are personal and in no case transferable.

The family discount is automatically deducted in the online shop or is also available at the checkout.

The family discount is granted for three or more paying persons, of which at least one and no more than two adults and at least one child or young person.

With the Epic Pass, enjoy access to Andermatt-Sedrun in addition to Vail Resorts’ premier destination mountain resorts around the world including Whistler Blackcomb, Vail, Breckenridge, and Park City.  The Epic Pass also provides European access to partner resorts including Verbier4Vallées in Switzerland, Les 3 Vallées in France, Skirama Dolomiti in Italy and Ski Arlberg in Austria.

The Epic Pass also offers access to the cableways in Disentis from winter season 23/24. The Matterhorn Gotthard Bahn is not included. You can find more information on Epic Pass access at Andermatt-Sedrun here.

Epic Passes are non-refundable except as set forth in the Epic Coverage terms and conditions. 

Epic Pass Holders who wish to ski or ride at Andermatt-Sedrun-Disentis (ASD) must bring proof of valid pass and a valid photo ID to any ticket window at Andermatt, Sedrun or Disentis to receive an ASD access card. While at the ticket window, Pass Holders will have the opportunity to purchase an upgrade with access to the Matterhorn Gotthard Bahn train, connecting ASD, for an exclusive price.

1. Up to 7 consecutive days: CHF 50.00

2. Unlimited for the 23/24 winter season: CHF 150.00

Train access must be purchased at the time of the pass issuance to secure the above prices. Single day and one-way tickets can be purchased from Matterhorn Gotthard Bahn at public transport prices at train station ticket machines.

Yes, we accept Reka Check and Rekacard at the checkouts. Only the Rekacard works as an online payment method.

You can redeem the discount code on the shopping cart page. Please note that the code is case sensitive and does not contain special characters. Also, most discount codes only work with one item in the shopping cart.

Have you set up 3D Secure on your credit card? If not, we cannot accept the payment for security reasons. Try another option or set up 3D Secure with your provider.

If your Twint payment does not work, this may be due to a technical fault, maintenance work or service outages. You can check the current status of Twint here: www.twint.ch/wartungsarbeiten/

According to the GTC's point 4.2.8, a refund of the half-price pass is excluded in any case. You can find the corresponding GTC's here.

In the event of an officially ordered closure of the entire Andermatt+Sedrun+Disentis ski area as a result of an epidemic or pandemic by the end of the 2023/24 winter season, annual passes will be refunded on a pro rata basis depending on the number of official closure days, with the following value distribution of the annual pass applying:

• If the closure takes place by 15.12.2023 and lasts until the end of the winter season 2023/24: 80 % refund of the purchase price

• If the closure takes place between 16.12.2023 and 12.01.2024 and lasts until the end of the winter season 2023/24: 60 % refund

• If the closure takes place between 13.01.2024 and 9.02.2024 and lasts until the end of the winter season 2023/24: 30 % refund

• If the closure takes place between 10.02.2024 and 01.03.2024 and lasts until the end of the winter season 2023/24: 10 % refund

• In case of closure after 01.03.2024: no claim for reimbursement

The refund must be requested in writing within 30 days of the end of the 2023/24 winter season and will be made within 30 days of receipt of the refund request.

In the event of accident or illness, the following applies in accordance with the GTCs point 7.9.2: The refund period for annual tickets extends until 28.02. of the respective season and ceases at the latest at the end of the winter season of the validity period. After these dates, there is no longer any entitlement to a refund. If the ski passes or season tickets are used again after the illness or accident, the entitlement to a refund also lapses.

You can find the terms and conditions here.

For our lost property office, contact +41 58 200 68 68 or send an email to info@asd-marketing.ch.

The opening and operating times of the mountain railways can be found here.

Dogs travel free with us, just take him along!

You can find the webcams here on our site, but we usually have good weather ;)

Here you can find the interactive summer map and here you can find the interactive winter map.