Do you need information? Here you will find the answers to the most frequently asked questions.

Wintertickets

Are the ski passes transferable?
How do I get the family discount?

Epic Pass

What access have Epic Pass Holders at Andermatt-Sedrun-Disentis?
Can I also use the Matterhorn Gotthard Bahn with the Epic Pass?

Payment

Is Reka accepted as a means of payment?
How do I redeem a discount code?
My credit card payment does not work.
TWINT payment does not work.

Refunds

Half-price pass
Annual pass

General questions

Have you lost or found something?
What are the opening hours or the operating hours of the mountain railways?
What do I do with my dog?
Where can I find the webcams?
Where can I find an interactive map with the open lanes?

Do you need more information or did you not find the answer?

Contact us during opening hours by e-mail or by phone on +41 58 200 68 68.

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